Knowledgebase | Last updated: June 25, 2023 @ 10:42 am | 0 views

Can anyone see my conversation history with the chatbot?

As a responsible tech company, we take user privacy very seriously. We understand that our users trust us to keep their personal information safe and secure, and we take all necessary measures to ensure that their trust is not misplaced.

While we do keep logs of the conversations that happen with Bella, our chatbot, we want to make it clear that we do not see which user is having the conversations. We have designed our system in such a way that we don’t store any personal data with the logs, such as name, email or IP address. This means that there is no way for us to identify who said what during the conversations.

We believe that this approach is in line with the best practices for data protection and privacy. By not collecting any personal data with the logs, we are ensuring that there is no way for anyone to use that data to identify our users. This is especially important in today’s world, where data breaches and identity theft are becoming increasingly common.

At the same time, we understand that some users may be concerned about the fact that we are keeping logs of their conversations with Bella. We want to assure you that we only keep these logs for a limited period of time, and for very specific purposes, such as improving our chatbot’s performance and providing better customer support.

In conclusion, we want our users to know that we take their privacy very seriously, and that we are committed to protecting their personal information at all times. If you have any questions or concerns about our privacy policy, please don’t hesitate to contact us.

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