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Getting Started

7
  • How to access the chatbot?
  • A basic introduction to Bella (the chatbot)
  • What kind of questions can I ask Bella, the chatbot?
  • Understanding the quota system and free question limit
  • How to upgrade your account
  • How accurate is the chatbot?
  • How to suggest a new feature..

Payments & Refunds

7
  • Where can I find an invoice for my membership?
  • Can I have a free trial?
  • How to upgrade your account
  • How does the referral system work?
  • What’s your refund policy?
  • What to do if you have been double billed?
  • How to get into contact with support?

Troubleshooting

18
  • My chat history seems to have disappeared!
  • How to reset the application
  • How to block unwanted messages
  • Azure Error – Invalid Value for ‘Content’
  • How to edit the time of a chart
  • I do not know what time I was born
  • Bella is not responsive?
  • Infinite loop when trying to add a chart..
  • Dealing with UTC/DST chart issues and adjustments
  • My chart is wrong..
  • How to get into contact with support?
  • My birth details are wrong?
  • Bella gave me the wrong information?
  • Some features are missing in the mobile version
  • Bella does not seem to recognize my charts..
  • What to do if you have been double billed?
  • I can not find my city in the birth location search..
  • I am having trouble logging into my account

Using Bella

16
  • How to edit the time of a chart
  • How to delete a chart
  • How to change the privacy status of a chart
  • How to give Bella context in 3rd Person charts
  • How to change the name of a chart
  • What kind of questions can I ask Bella, the chatbot?
  • How to use the clickable chart feature
  • How to access daily transits?
  • How to access Bella from our iOS/Android app
  • A basic introduction to Bella (the chatbot)
  • Understanding Bellas Memory
  • How To Manage Your Conversation History
  • Export your conversation with Bella
  • Customize Your Chatbot Experience with the “Settings” Tab
  • How to explore relationship/compatibility dynamics with Bella?
  • How accurate is the chatbot?

Account Management

8
  • How to delete my account?
  • How to download a copy of my personal details?
  • Where can I find an invoice for my membership?
  • How to logout of my account?
  • How To Manage Your Conversation History
  • How to get into contact with support?
  • I am having trouble logging into my account
  • How to cancel my membership?

Affiliate System

5
  • How to succeed as a HumanDesign.ai affiliate
  • How can we earn recurring income with the referral program?
  • How does the referral system work?
  • How does the multi-level affiliate system work?
  • How to request your affiliate payment

Business Advice

15
  • Do I need to be a Human Design Expert to have a Professional Profile?
  • How to offer Human Design workshops, classes and corporate offerings
  • How to Network and Collaborate with Other Practitioners
  • Creating Passive Income Through Human Design
  • The Power of Storytelling in Selling Human Design Services
  • Scaling Your Human Design Business
  • Turning Free Readings into Paid Services
  • Using Testimonials and Case Studies to Build Credibility
  • Building Your Brand as a Human Design Expert
  • Should You teach Human Design?
  • Pricing Your Human Design Services
  • Leveraging Social Media to Attract Human Design Clients
  • How to Build a Successful Human Design Coaching Business
  • Make money offering Human Design readings
  • How to find Human Design clients offline

Learn About HDAI

6
  • HumanDesign.ai vs ChatGPT (And other AI tools)
  • What data/information is used to train Bella?
  • What are the future plans for HumanDesign.ai?
  • Whats the story behind HumanDesign.ai?
  • Is my data safe with HumanDesign.ai?
  • How is HumanDesign.ai funded?

Professional Features

4
  • Understanding Human Design Report Credits
  • How to generate Human Design reports
  • How to Use the Content Generator
  • How to Add a Brand Voice

Pre-sales Questions

1
  • Do I need to be a Human Design Expert to have a Professional Profile?

Karma System

1
  • How the Karma system works

Messaging System

2
  • How to block unwanted messages
  • How to control who can message you?

API

5
  • How to Get a Human Design API Key
  • Human Design API Overview
  • Search City Locations — Timezone & Geo Matching
  • Get Composite Relationship Chart — Compare Two People
  • Get Human Design Chart — Endpoint Guide
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I am having trouble logging into my account

< 1 min read

If you’re experiencing login issues, it could be due to a temporary technical limitation caused by our platform being spread across multiple servers. This can occasionally result in one server logging you out while others remain active.

To resolve this issue:

1. Clear your browser cache entirely and click here to login again.

2. Refresh the page and try logging in again.

3. Alternatively, if you’re using the app, hit the “Reset” button within the app to refresh your session. If nothing happens, please reset it again.

If the problem persists, please contact us at [email protected], and our team will be happy to assist you.

We are aware this issue isn’t ideal, please stay tuned for Version 2.

Updated on January 25, 2025
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