Image

HumanDesign.ai

  • Get Started
  • Professionals
  • Reports
  • Docs
My chart is wrong..
Help
Sign In
Create FREE Account

Getting Started

7
  • How to access the chatbot?
  • A basic introduction to Bella (the chatbot)
  • What kind of questions can I ask Bella, the chatbot?
  • Understanding the quota system and free question limit
  • How to upgrade your account
  • How accurate is the chatbot?
  • How to suggest a new feature..

Payments & Refunds

7
  • Where can I find an invoice for my membership?
  • Can I have a free trial?
  • How to upgrade your account
  • How does the referral system work?
  • What’s your refund policy?
  • What to do if you have been double billed?
  • How to get into contact with support?

Troubleshooting

18
  • My chat history seems to have disappeared!
  • How to reset the application
  • How to block unwanted messages
  • Azure Error – Invalid Value for ‘Content’
  • How to edit the time of a chart
  • I do not know what time I was born
  • Bella is not responsive?
  • Infinite loop when trying to add a chart..
  • Dealing with UTC/DST chart issues and adjustments
  • My chart is wrong..
  • How to get into contact with support?
  • My birth details are wrong?
  • Bella gave me the wrong information?
  • Some features are missing in the mobile version
  • Bella does not seem to recognize my charts..
  • What to do if you have been double billed?
  • I can not find my city in the birth location search..
  • I am having trouble logging into my account

Using Bella

16
  • How to edit the time of a chart
  • How to delete a chart
  • How to change the privacy status of a chart
  • How to give Bella context in 3rd Person charts
  • How to change the name of a chart
  • What kind of questions can I ask Bella, the chatbot?
  • How to use the clickable chart feature
  • How to access daily transits?
  • How to access Bella from our iOS/Android app
  • A basic introduction to Bella (the chatbot)
  • Understanding Bellas Memory
  • How To Manage Your Conversation History
  • Export your conversation with Bella
  • Customize Your Chatbot Experience with the “Settings” Tab
  • How to explore relationship/compatibility dynamics with Bella?
  • How accurate is the chatbot?

Account Management

8
  • How to delete my account?
  • How to download a copy of my personal details?
  • Where can I find an invoice for my membership?
  • How to logout of my account?
  • How To Manage Your Conversation History
  • How to get into contact with support?
  • I am having trouble logging into my account
  • How to cancel my membership?

Affiliate System

5
  • How to succeed as a HumanDesign.ai affiliate
  • How can we earn recurring income with the referral program?
  • How does the referral system work?
  • How does the multi-level affiliate system work?
  • How to request your affiliate payment

Business Advice

15
  • Do I need to be a Human Design Expert to have a Professional Profile?
  • How to offer Human Design workshops, classes and corporate offerings
  • How to Network and Collaborate with Other Practitioners
  • Creating Passive Income Through Human Design
  • The Power of Storytelling in Selling Human Design Services
  • Scaling Your Human Design Business
  • Turning Free Readings into Paid Services
  • Using Testimonials and Case Studies to Build Credibility
  • Building Your Brand as a Human Design Expert
  • Should You teach Human Design?
  • Pricing Your Human Design Services
  • Leveraging Social Media to Attract Human Design Clients
  • How to Build a Successful Human Design Coaching Business
  • Make money offering Human Design readings
  • How to find Human Design clients offline

Learn About HDAI

6
  • HumanDesign.ai vs ChatGPT (And other AI tools)
  • What data/information is used to train Bella?
  • What are the future plans for HumanDesign.ai?
  • Whats the story behind HumanDesign.ai?
  • Is my data safe with HumanDesign.ai?
  • How is HumanDesign.ai funded?

Professional Features

4
  • Understanding Human Design Report Credits
  • How to generate Human Design reports
  • How to Use the Content Generator
  • How to Add a Brand Voice

Pre-sales Questions

1
  • Do I need to be a Human Design Expert to have a Professional Profile?

Karma System

1
  • How the Karma system works

Messaging System

2
  • How to block unwanted messages
  • How to control who can message you?

API

5
  • How to Get a Human Design API Key
  • Human Design API Overview
  • Search City Locations — Timezone & Geo Matching
  • Get Composite Relationship Chart — Compare Two People
  • Get Human Design Chart — Endpoint Guide
View Categories

My chart is wrong..

1 min read

On rare occasions, charts may display inaccuracies due to historical Daylight Saving Time (DST) variability, particularly in the United States prior to the Uniform Time Act of 1966. These inconsistencies in local DST observance can affect the UTC offsets applied to charts, leading to discrepancies. Here’s how to identify and resolve these issues.

Understanding the DST Issue #

Before 1966, there was no federal mandate for DST observance in the United States, resulting in varying practices across states and even within local jurisdictions. For example:

  • Some states did not observe DST at all until well after 1966.
  • The start and end dates for DST varied significantly between locations.

This lack of standardization can cause discrepancies in charts for individuals born during this period, as the system may not apply the correct UTC offset for their birth location and time.

Identifying the Issue #

If you believe your chart may be affected, look for the following signs:

  • The chart does not match your known design (e.g., type, Authority, profile, etc.).
  • You were born in the U.S. between 1945 and 1966, during a period of inconsistent DST observance.
  • The UTC offset appears incorrect compared to historical records for your location and time of birth.

Temporary Solution: Manual Adjustment #

You can manually adjust your birth time to correct the issue by following these steps:

  1. Determine whether the UTC offset should be adjusted. For example, if the chart is using UTC-5 but your location at the time of birth should have been UTC-6, you’ll need to shift the time by one hour.
  2. Visit the onboarding process to re-enter your birth details.
  3. In the time field, adjust the birth time forward or backward by one hour as needed.
  4. Save the updated details and review the new chart to ensure it reflects the correct information.

Example Adjustment #

If you were born at 3:00 PM in a location where the correct UTC offset was UTC-6, but the system applies UTC-5:

  • Re-enter your birth time as 2:00 PM to adjust for the one-hour discrepancy.
  • Generate the chart again and verify its accuracy.

When to Contact Support #

If you’ve tried adjusting the time and the chart is still incorrect, or if your birth details are outside the 1945–1966 period, please contact our support team with the following information:

  • Your full name.
  • Your birth date, time, and location.
  • A description of the issue you’re experiencing.

Future Improvements #

We’re aware of this issue and are committed to improving our database to account for historical DST variability. While this is a complex process requiring detailed research, we aim to implement a solution in a future update. Your feedback helps us prioritize and refine these changes.

Conclusion #

We understand how important it is for your chart to be accurate. By manually adjusting the birth time or reaching out for support, you can ensure your chart reflects the correct details. Thank you for your patience and understanding as we continue to improve the platform.

Updated on January 30, 2025
Dealing with UTC/DST chart issues and adjustmentsHow to get into contact with support?

Leave a Reply Cancel reply

You must be logged in to post a comment.

Continue with Google
Continue with Apple
Table of Contents
  • Understanding the DST Issue
  • Identifying the Issue
  • Temporary Solution: Manual Adjustment
  • Example Adjustment
  • When to Contact Support
  • Future Improvements
  • Conclusion
Share This Article :
  • Facebook
  • X
  • LinkedIn
  • Pinterest
Was it helpful ?
  • Happy
  • Normal
  • Sad
Image

Making Human Design Accessible To Everyone

  • API
  • About
  • Affiliates
  • Blog
  • Cookies
  • Privacy
  • Roadmap
  • Refunds
  • System Status
  • Terms
Report Bug
Back

Submit Bug Report

You must be logged in to submit the form.